Legal

Terms & Conditions

Effective & last updated:

Please read these Terms carefully. They explain how appointments, deposits, and our services work, how our text message and email programs operate, and the rules for using this website.

1. Agreement to These Terms

These Terms & Conditions ("Terms") apply to your use of this website and the tattoo and piercing services of Inked City Tattoos, 1462 Liberty St, Trenton, NJ 08629 ("Inked City," "we," or "us"). By using the website or booking a service, you agree to these Terms. If you do not agree, please do not use the website or our services. Our Privacy Policy explains how we handle your information.

2. Age Requirement & Identification

You must be at least 18 years old to receive a tattoo or piercing at our studio. A valid, unexpired government-issued photo ID is required at every appointment. As a studio policy, we do not tattoo or pierce minors, even with parental consent.

3. Our Services & Right to Decline

All services depend on artist availability and professional judgment. We may decline or stop a service for lawful reasons, including health or safety concerns, a client who appears intoxicated, skin conditions at the site, placement or content an artist is not comfortable performing, or disruptive behavior. We never refuse service on the basis of any characteristic protected by the New Jersey Law Against Discrimination or federal law.

4. Quotes, Appointments, Deposits & Cancellations

  • Prices depend on size, detail, placement, and time. Quotes are estimates until your design is finalized.
  • A deposit may be required to reserve your appointment. Deposits are applied to the final price of your service. The deposit amount and terms will be disclosed to you before you pay.
  • If you cancel or reschedule with less than 48 hours' notice, or do not show up, your deposit is non-refundable, because the artist reserved that time and prepared your design.
  • If we cancel or must reschedule, you may transfer your deposit to a new date or receive a full refund of the deposit.
  • Repeated no-shows may result in a requirement to prepay or a refusal of future bookings.

5. Health, Safety & Your Disclosures

We follow the sanitation and sterilization requirements of the New Jersey Department of Health body art regulations (N.J.A.C. 8:27) and local health authorities. Before your service, you will be asked to complete and sign a consent and health-disclosure form.

Please tell us honestly about any medical conditions, allergies, medications, pregnancy, or skin conditions that could affect your service or healing. Leaving out important information may put your health at risk and may affect your results.

6. Permanence, Results & Aftercare

Tattoos are permanent and piercings may leave marks. Healing and final appearance vary with skin type, placement, sun exposure, and aftercare. Please review your design, spelling, size, and placement carefully before we begin — your approval of the stencil confirms these details. Follow the aftercare instructions we provide (also available on our Aftercare page) and contact a physician if you notice signs of infection.

7. Refunds & Touch-Ups

Because tattoos and piercings are custom, permanent services performed on your body, completed services are not refundable. If you have a concern about your result, contact us within 30 days. Where appropriate, and depending on proper aftercare, we will offer a touch-up. This refund policy does not limit any right you have under New Jersey or federal law.

8. Photos of Your Work

With your permission, we may photograph your finished work and share it in our portfolio, website, and social media. You may decline before your session or later ask us to remove an image of you, as described in our Privacy Policy.

9. Custom Artwork & Website Content

Custom designs, drawings, and photographs created by our artists, and all text, images, logos, and graphics on this website, are owned by Inked City and/or our artists and are protected by copyright and trademark law. You may view and share our content for personal, non-commercial purposes, but you may not copy, sell, or reuse it without written permission. Your tattoo is yours to wear and show — this section only restricts reproducing our artwork.

10. Text Messaging (SMS) Program

Program: Inked City Tattoos sends two types of text messages, each only with your separate consent:

  • Service messages — appointment reminders, booking confirmations, schedule changes, deposit and aftercare information, and replies to your inquiries.
  • Marketing messages (optional) — specials, flash events, artist availability, and studio news. These may be sent using automated technology.

How to opt in: check the matching box on our contact form, or give consent in writing at the studio. Consent is not a condition of purchasing any goods or services.

Frequency & cost: message frequency varies. Message and data rates may apply according to your mobile plan.

How to opt out: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message. You will receive one final message confirming your opt-out. You may also opt out by any other reasonable means, such as telling us in person, by phone, or by email; we will honor your request promptly and no later than 10 business days. To rejoin, reply START or submit the form again.

Help: reply HELP to any message, or contact us at (609) 695-4294 or inkedcitytattoosnj@gmail.com.

Timing: we will not send marketing texts before 8:00 a.m. or after 9:00 p.m. in your local time zone.

Wireless carriers are not liable for delayed or undelivered messages. Please notify us if you change or give up your phone number. Mobile information is handled as described in our Privacy Policy; we do not share mobile opt-in data or consent with third parties for their marketing.

11. Email Communications

We send service-related emails in response to your inquiries and bookings. We send promotional emails only if you opted in to marketing. Every promotional email identifies us, includes our physical mailing address, and contains an unsubscribe link, as required by the federal CAN-SPAM Act. Unsubscribe requests are honored within 10 business days.

12. Website Assistant

Our website offers an AI-powered voice and chat assistant for general information. Its answers are provided for convenience and may not always be accurate or complete; they do not create a booking, quote, or agreement. For prices, availability, and appointments, please confirm directly with our staff. Use of the assistant is described in our Privacy Policy.

13. Acceptable Use of the Website

Please do not misuse the website — for example, by submitting false information or another person's contact details, sending spam, attempting to gain unauthorized access, interfering with its operation, or scraping its content. Our website may link to third-party sites such as Google Maps, Instagram, and Facebook; we are not responsible for their content or privacy practices.

14. Accessibility

We want our website to be usable by everyone and aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you have trouble accessing any content or need information in another format, call (609) 695-4294 or email inkedcitytattoosnj@gmail.com and we will help you.

15. Disclaimers & Limitation of Liability

The website and its content are provided for general information. We work to keep it accurate, but prices, hours, artist availability, and other details may change.

We are not responsible for complications that result from a client's failure to disclose relevant health information or to follow aftercare instructions. Except where prohibited by law, our total liability for any claim relating to a service is limited to the amount you paid for that service.

Nothing in these Terms excludes or limits our liability for our own negligence, gross negligence, or willful misconduct, or waives any right you have under the New Jersey Consumer Fraud Act or any other law that cannot be waived by contract. Each provision of these Terms applies in New Jersey unless it states otherwise.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of New Jersey and applicable federal law. We encourage you to contact us first so we can try to resolve any concern informally. Any dispute that cannot be resolved may be brought in the state courts located in Mercer County, New Jersey, including the Special Civil Part (Small Claims) where eligible. Nothing in these Terms requires arbitration or waives your right to go to court.

17. Changes & General Terms

We may update these Terms from time to time; the "last updated" date above shows when. Changes apply going forward and do not affect services already completed or disputes that arose before the change. If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with any consent form you sign at the studio, are the entire agreement between you and us about their subject.

Questions?

Contact us about this policy or to exercise any of your rights:

Inked City Tattoos

1462 Liberty St, Trenton, NJ 08629

inkedcitytattoosnj@gmail.com

(609) 695-4294

Terms & Conditions | Inked City Tattoos